FAQs (Frequently Asked Questions)
1. Payment Options
We accept payments via PayPal (for credit card and PayPal accounts), and bank deposit or online transfer payments via BDO and GCASH.
For bank deposit / online transfers, please send proof of payment together with your Complete Name and Order ID via email to firstname.lastname@example.org.
Non-fulfillment of the proof of payment submission within 3 calendar days will result to cancellation of orders to give way for the inventory for the other customers.
2. Delivery & Shipping Guidelines
Once payments have been confirmed, please allow 1-3 days for the items to be packed and ready ship-out. A notification will be sent out to the customer, together with Tracking # once orders have been dispatched.
For orders for Pick-Up, we will notify you once your orders are ready for pick-up. Same-day pick-up is possible. Please notify us via our Social Media accounts before placing your order to make sure that we can accommodate the request.